Welcome to our new website

Gordon Street Surgery from Saturday 4th May is now operated by East Staffordshire Primary Care Partnership. Some parts of our website might not work correctly just yet, we are working hard to resolve this as soon as we can. Please bear with us during this transitional period. If you have further questions, please call us.

Accessibility statement

This accessibility statement applies to the websites hosted by Simpliy Primary Care, which include websites that are GP Practices, Primary Care Networks and Federations.

This website is run by Hampson Miller LTD T/a Simpliy Primary Care. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • there’s a limit to how far you can magnify the map on our ‘registrations’ page

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: the website support team on support@hampsonmiller.com or call 0330 043 4346 during normal business hours.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email support@hampsonmiller.com
  • call 0330 043 4346

We’ll consider your request and get back to you in 7 days.

If you cannot view the map on our ‘registrations’ page, call or email the GP Practice, PCN or Federation in question.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Your GP surgery, PCN or Federation and Simpliy Primary Care are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Content that’s not within the scope of the accessibility regulations

PDFS AND OTHER DOCUMENTS

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

This statement was prepared on 18-March-2022. It was last reviewed on 18-March-2024.

This website was last tested on 17-March-2023 against the WCAG 2.2 AA standard.

Alert: Telephone issues at Gordon Street Surgery

Unfortunately, we are still experiencing problems with our usual contact number, 01283 563175. Our suppliers are aware of the issue and are looking into this as soon as possible. We will update our social media pages and website as soon as we have an update. For now, please call us on 01283 507190 and we will be able to assist you. You can still visit Outwoods House during opening hours.

Last Updated 25th September 2024