# Gordon Street Surgery

> GP Surgery


## Posts

- [🌟 Weight Management Services Update: Mounjaro 🌟](https://gordonstreetsurgery.nhs.uk/%f0%9f%8c%9f-weight-management-services-update-mounjaro-%f0%9f%8c%9f/): We’ve been receiving many enquiries about the availability of Mounjaro, the weight-loss drug recently approved by NHS England for eligible patients. Here’s what you need to know: ✔️ Eligibility Criteria: NHS England has set clear guidelines for who qualifies for this treatment, which all NHS prescribers (GPs and pharmacists) must follow. The criteria are based on BMI and certain comorbidities. 🔹 Eligibility: ❌ If you do not meet these criteria, you will not be eligible for assessment in the first year of the drug’s availability. ⏳ What’s Next: Although the drug has been approved, GPs are still waiting for full details on how […]
- [Violent and abusive behaviour](https://gordonstreetsurgery.nhs.uk/violent-and-abusive-behaviour/): As an employer, our practice is obligated to ensure the health and safety of our staff. Additionally, we hold a legal obligation to establish a secure and safe working environment for our staff members. All patients are expected to conduct themselves in a manner that aligns with accepted norms, and any form of violent or abusive conduct towards our staff or fellow patients may result in removal from our practice’s register or even legal actions. Our practice adheres to the NHS guidance on maintaining a zero-tolerance policy. Our practice strictly upholds a zero-tolerance policy against verbal or physical violence directed […]
- [Patient confidentiality](https://gordonstreetsurgery.nhs.uk/patient-confidentiality/): We deeply value your privacy and are committed to safeguarding the confidentiality and security of your healthcare information. It is crucial for the NHS to maintain accurate and current records of your health and treatment to ensure that those responsible for your care can provide you with the highest quality of healthcare. While this information may be utilized for administrative and quality assurance purposes, it is primarily accessible to and used by individuals directly involved in your healthcare. You have the right to access and review the information we have on file for you. If you wish to view your […]
- [Did not attend (DNA) policy](https://gordonstreetsurgery.nhs.uk/did-not-attend-dna-policy/): What a DNA is A DNA appointment is when a patient does not turn up for appointments, and does not contact the surgery to cancel or change the appointment. This creates a significant strain on the NHS. We understand that there are situations that can make it impossible for you to cancel your appointment, for example being admitted to hospital. Our DNA policy We aim to provide all our patients with the best possible service and to achieve this we need your help.  Patients who fail to attend for their appointments and do not let us know incur significant cost […]
- [Access to medical records](https://gordonstreetsurgery.nhs.uk/474-2/): You can now see your test results and read notes from your appointments in your NHS account. This will help you see your test results and read notes from your appointments. What’s changed You will now be able to see all the information within your health record automatically. If you are over 16 and have an online NHS account, such as through the NHS App or NHS website, you can now see all your notes from your GP. For most people, access will be automatic and you won’t need to do anything. What health information you can see You will […]
- [Accessibility statement](https://gordonstreetsurgery.nhs.uk/accessibility-statement/): This accessibility statement applies to this website. This website is run by Simpliy Primary Care. We want as many people as possible to be able to use this website. For example, that means you should be able to: We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. Feedback and contact information If you have feedback, or need information on this website in a different format, contact support@simpliyprimarycare.co.uk We’ll get back to you in 5 working days. Reporting accessibility problems with this website We’re always […]

## Pages

- [You and your general practice](https://gordonstreetsurgery.nhs.uk/you-and-your-general-practice/): This page explains what you can expect from our GP practice and how you can help us help you. It summarises the national You and your general practice (YYGP) charter from NHS England and links to the full guide. How to contact us during core hours Core hours: 08:00 to 18:30, Monday to Friday (excluding bank holidays). Start an online request Online request forms are open throughout core hours for non-urgent issues. Do not use them for urgent or emergency problems. When to use online requests vs phone Use online requests for routine problems, admin queries and medication questions. Call […]
- [Change of Contact Details](https://gordonstreetsurgery.nhs.uk/contact-us/change-of-contact-details/): Changing your contact details To update details like your name, address, phone numbers or email address: Change of address If you have moved to a new address, you will need to be in our catchment area to stay registered with our surgery. Changing your phone number or email address You will need to show us identification before we can change your phone number or email address. Changing your date of birth or name You will need to show us proof that you have changed your name or date of birth. This could be a marriage or civil partnership certificate, deed […]
- [Proxy Access](https://gordonstreetsurgery.nhs.uk/services/online-services/proxy-access/): Can I request proxy access? As family member or carer, you may be able to manage services for another person who is over 16 years of age by using the NHS App and switching to their profile. This is also sometimes called having a ‘linked profile’ or having ‘proxy access’. It needs to be set up by a GP surgery. You can then switch profiles using the NHS App or by logging in through the NHS website. You can also do this if you use a third party App to access NHS records, such as patientaccess.com How can I request proxy […]
- [Energy Saving Tips](https://gordonstreetsurgery.nhs.uk/energy-saving-tips/): FREE Energy Efficiency Measures Make your home energy efficient Making your home more energy efficient can help keep your bills as low as possible.  It’s not always easy to make big energy changes when you’re on a tight budget, but there are some little fixes you can make in your home for free.  The Energy Saving Trust offers practical advice for lowering energy usage in your home, we’ve listed some of the things you can do below. Lighting Energy efficient LED lighting can help lower electricity bills.  Lighting makes up 11% of the average UK household electricity consumption, so making the switch could help you […]
- [FAQ](https://gordonstreetsurgery.nhs.uk/faq/): Why is the contract being terminated? Gordon Street Surgery is currently rated inadequate by the Care Quality Commission (CQC) and is in special measures, following a series of either requires improvement or inadequate CQC ratings since 2017. The current contract holders have been unable to show an ability to deliver sustained improvements. As a result, contract termination was considered necessary because of the performance of the practice over a period of several years, which is evidenced by its CQC position. You can find out more about the CQC rating for Gordon Street Surgery, here: www.cqc.org.uk/location/1-551326240 Will my appointment be with […]
- [Practice Newsletter](https://gordonstreetsurgery.nhs.uk/practice-newsletter/)
- [Online Services](https://gordonstreetsurgery.nhs.uk/services/online-services/): Using an online form There are many things you can do online at our surgery. Some tasks you can do using a website where you can: You don’t need an account to use this service. Using your NHS account and the NHS App There are other tasks you can do online, like: For these, you can use your NHS account. You can access them using their websites or apps. Setting up an NHS account To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk). Once […]
- [Complaints Policy](https://gordonstreetsurgery.nhs.uk/complaints/): Our complaints policy
- [Health Information](https://gordonstreetsurgery.nhs.uk/services/health-information/): Health Information Health A-Z Your complete guide to conditions, symptoms and treatments, including what to do and when to get help. Coronavirus Get the latest NHS information and advice about coronavirus (COVID-19). Mental health and wellbeing If you’re feeling stressed, anxious or depressed, or just want to feel happier, we’re here to help. Medicines A-Z Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions. Pregnancy and Baby Guide Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here. Contact […]
- [PPG](https://gordonstreetsurgery.nhs.uk/ppg/): Patient Participation Group What is the Gordon Street Surgery Patient Participation Group? The PPG brings together patients, GPs and staff from Gordon Street Surgery. We meet regularly to discuss issues relating to our surgery and the services provided to patients. Patient Participation is: Patient Participation is not: Patients working with the practice to improve services A forum for individuals’ complaints – though where themes are identified these may be discussed to identify areas for improvement Based on respectful co-operation and listening to each other A doctor’s fan club Geared to our practice Time consuming for practice or PPG members PPGs are good […]
- [Requesting Sick/Fit note](https://gordonstreetsurgery.nhs.uk/860-2/): Sick/Fit note requests less than 7 days If you have been ill for 7 days or less you do not need to see a Doctor for a sick note. You can complete a self -certification form. Many employers have their own self-certification forms. Please remember you will need to hand a copy of your self-certification form to your employer. You do not need to see a Doctor.  Sick /fit note request more than 7 days If you are off work for more than 7 days, your employer will normally ask you to provide a medical certificate from your Doctor.  If […]
- [Patient Privacy Notice](https://gordonstreetsurgery.nhs.uk/patient-privacy-notice/): Please see our Patient Privacy Notice below
- [Practice Policies & Patient Information](https://gordonstreetsurgery.nhs.uk/our-policies/)
- [Family and Friends Test](https://gordonstreetsurgery.nhs.uk/family-and-friends-test/): This form is anonymous, and open to everyone. We need to know where things are going well and where things can improve.  Your feedback is important to us, and the whole team review this feedback on a monthly basis, together.  Please take part below:
- [NHS App](https://gordonstreetsurgery.nhs.uk/nhs-app/): Download the NHS App or open the NHS website up and login to access a range of NHS services online. The NHS App is available on iOS and Android: You can also use the NHS website. To use the NHS App, you must be aged 13 or over and registered with a GP surgery in England. Find out more about who can use the NHS App. About the NHS App The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a […]
- [Ordering a Repeat Prescription](https://gordonstreetsurgery.nhs.uk/ordering-a-repeat-prescription/): Ordering repeat prescriptions The easiest ways to order repeat prescriptions are: These accounts show you all your repeat medicine and dosage and you can choose the ones you need. You can also: We do not take repeat prescription requests over the phone. Collecting your prescription You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. You can change your nominated pharmacy at any time: Questions about your prescription If you have questions about […]
- [Thunderstorm Asthma](https://gordonstreetsurgery.nhs.uk/thunderstorm-asthma/): Thunderstorm Asthma is caused by high winds drawing higher levels of pollens and pollution particles into the air. When the  pollen granules come into contact with water the pollen breaks down into smaller particles that  are released into the air,  these particles  are so small  that when they are breathed in  through  the nose and mouth  they can  get deeper down into the smaller airways in the lungs and trigger asthma symptoms. Some airborne allergens involved in thunderstorm asthma are grass and tree pollens and mould spores. Most people with hay fever will feel their normal symptoms, like sneezing, runny nose and itchy eyes. However, hay […]
- [Services](https://gordonstreetsurgery.nhs.uk/services/): Below are some of the services we offer at our GP practice.
- [Get help and advice online](https://gordonstreetsurgery.nhs.uk/get-help-and-advice-online/): Use our online services to: You need to be registered with the practice to use this service. How it works You’ll be asked to fill out a detailed online form about your request using an online system. Your answers are then sent to our practice staff to review. Our team will review your answers and then contact you to make sure you get the right help. You can log in using your NHS login details but this is not essential.
- [Appointments](https://gordonstreetsurgery.nhs.uk/book-an-appointment/): For booking appointments: To request an appointment with a member of the healthcare team: We will get back to you on the same day to let you know how we best think you can be cared for by our team. Routine healthcare appointments To request a routine healthcare appointment, such as a blood test, vaccination, annual health review etc: Your appointment However you choose to contact us, we may offer you a consultation: Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner. Cancelling or changing an appointment To […]
- [Ask for your test results](https://gordonstreetsurgery.nhs.uk/ask-for-your-test-results/): If you’ve had a recent test or examination, you can access your results: Through the NHS App or over the phone You can get results for things like: Ask online You can use our online form to ask for your results. Once you’ve done this, we’ll be in touch within 5 working days. Ask over the phone Phone the surgery for test results. See surgery contact details We can usually only give results over the phone to the patient. The only exceptions are if the patient either: This is for privacy reasons.
- [Patient Participation Group](https://gordonstreetsurgery.nhs.uk/patient-participation-group/): Welcome to the Patient Participation Group of Gordon Street Surgery What is a PPG? PPGs are groups of active volunteer patients that work in partnership with practice staff and GPs – this unique partnership between patients and their practices is essential to achieving high quality and responsive care. How do I join? If you would like to join and be a member of Gordon Street Surgery Patient Participation Group please fill out this form: What we do  Patient Participation Groups Help:
- [GP Net Earnings](https://gordonstreetsurgery.nhs.uk/gp-net-earnings/): All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in Gordon Street Surgery in the last financial year was £95,251 before tax and national insurance. This is for 3 full time GPs, 1 part time GP and 2 locums who worked in the practice for more than six months.
- [Cookie Policy](https://gordonstreetsurgery.nhs.uk/cookie-policy/): What are cookies?Cookies are files saved on your phone, tablet or computer when you visit a website. They store information about how you use the website, such as the pages you visit. Cookies are not viruses or computer programs. They are very small so do not take up much space. You can see our full Cookie Policy by selecting the Cookie Icon in the bottom right of your screen.
- [Accessibility statement](https://gordonstreetsurgery.nhs.uk/accessibility-statement/): This accessibility statement applies to the websites hosted by Simpliy Primary Care, which include websites that are GP Practices, Primary Care Networks and Federations. This website is run by Hampson Miller LTD T/a Simpliy Primary Care. We want as many people as possible to be able to use this website. For example, that means you should be able to: We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. We know some parts of this website are not fully accessible: Feedback and contact […]
- [News](https://gordonstreetsurgery.nhs.uk/news/)
- [Privacy Policy](https://gordonstreetsurgery.nhs.uk/privacy-policy-2/): Privacy Policy This privacy policy explains how we use any information we collect about you, how you can tell us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. Information we may collect When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. Google Analytics uses “Cookies”, which are small text files placed on your computer to collect standard internet log information and visitor behaviour information in an anonymous form. No personal identifiable […]
- [Private Medical Work](https://gordonstreetsurgery.nhs.uk/private-medical-work/): Request a Letter from Your GP Doctors are increasingly asked to carry out private work for patients. Examples of private work are: Doctors levy a charge to the patient or requesting party for any private work and aim to undertake this work as soon as possible. Patient’s should allow at least 6 weeks for private work to be completed. Advice on fees can be obtained from our reception staff or via the attachment list below. Referrals: Please do not make appointments for Private consultations before your letter is ready. Patients should allow 10 working days for the completion of your letter. […]
- [Mental Health Support](https://gordonstreetsurgery.nhs.uk/mental-health-support/): Bookmark this page to your phone or computer, so you can refer back to it at a later date. We have compiled the below Mental Health information for you, it is important to ask for help, we are here to help support and guide you. We will always take you seriously, and treat everything confidentially. What Mental Health services are available to me? Looking after your mental health and wellbeing Consider how to connect with others Maintaining relationships with people you trust is important for your mental wellbeing. Think about how you can stay in touch with friends and family […]
- [Contact Us](https://gordonstreetsurgery.nhs.uk/contact-us/): Contact us Opening times Normal opening times Day Opening times Monday 8:00am to 6:30pm Tuesday 8:00am to 6:30pm Wednesday 8:00am to 6:30pm Thursday 8:00am to 6:30pm Friday 8:00am to 6:30pm Saturday Closed Sunday Closed When are we closed We are closed during Bank Holidays, and we close for half a day for Protected Learning Times (PLT) more information can be found here. Bank Holidays Date Day of the week Bank holiday 3 April Friday Good Friday 6 April Monday Easter Monday 4 May Monday Early May bank holiday 25 May Monday Spring bank holiday 31 August Monday Summer bank holiday […]
- [New Patient Registration](https://gordonstreetsurgery.nhs.uk/new-patient-registration/): How to register with Gordon Street Surgery You can now register with us online if you are in our catchment are below. Catchment Area Before filling out a registration form, check you are in our catchment area using the below postcode checker. Find out which GPs you can register with on the NHS website. Registering with the surgery To register with the surgery: When you register, it’s helpful to have your NHS number. You can use the NHS website to find your NHS number.
- [Our Team](https://gordonstreetsurgery.nhs.uk/our-team/): Your GP practice is here to ensure you get the right care from the right healthcare professional at the right time. The practice team is made up of a range of healthcare professionals with the expertise to help treat a range of conditions. You might not always need to see a GP. Our nurses, pharmacists, physiotherapists and healthcare assistants are all trained professionals who can diagnose and treat a range of conditions, helping you to get advice or treatment sooner.
- [Blog](https://gordonstreetsurgery.nhs.uk/blog/)
- [Gordon Street Surgery - Burton GP Practice](https://gordonstreetsurgery.nhs.uk/): How can we help you today? You can also see all services at this surgery or NHS services. Contact us View our contact details, opening times and how to access the surgery. NHS Services
- [Sample Page](https://gordonstreetsurgery.nhs.uk/sample-page/): This is an example page. It’s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I’m a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like piña coladas. (And gettin’ caught in the rain.) …or something like this: The XYZ Doohickey Company was founded in 1971, […]


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